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Talk Asia
A VOIP call-center platform, designed and developed as a complete SaaS product.
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Complex problems required clear thinking
Challenge & Solution
The platform served a technically complex domain managing inbound, outbound, VOIP, and Amazon services yet lacked a design experience that matched its operational depth. Users faced fragmented workflows, unclear service paths, and an internal CRM that couldn't keep pace with team demands.
The solution was a ground-up redesign: a responsive website built for trust and conversion, paired with a modular CRM dashboard that gave admins real control. Every touchpoint from service discovery to payment confirmation was restructured around clarity, consistency, and speed.
40+
Screens & states designed
100%
Responsive, mobile-first
2-in-1
Marketing site + CRM
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Dashboard Overview
The dashboard gives internal teams a single source of truth surfacing key call metrics, application statuses, and user activity at a glance. Designed for speed, every critical action is one click away.
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User Management
A centralized view of all users with search, filters, and status tracking. Admins can access personal details, dialer and VOIP configurations, and payment history everything needed to support or update a user without leaving the screen.
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Invoice Management
Full visibility into pending and paid invoices with search and filter controls. Reduces billing friction by giving admins a structured, scannable record of every transaction at any stage.
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Web Forms & Requests
A tracked submission system for service requests and reports. Admins see real-time status on every form pending or completed with form-level analytics to identify bottlenecks and optimize response times.
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Process Workflow
Each service follows a structured, multi-step process from selection to confirmation. Designed to reduce friction, prevent errors, and guide users confidently through even the most complex service configurations.
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Where Every Service Starts With Confidence and Ends With Clarity
NexaCall brings all your communication services Dialer, VOIP, Switch, and Amazon under one seamless platform. Built for teams that need less friction and more control.
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A Complete Web Experience Built to Inform, Convert, and Deliver
Every screen of the website was designed with one goal: make it effortless for users to understand what they need, trust who they're working with, and take the next step whether that's submitting a form, exploring a service, or getting in touch.
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