Evopure - CRO Audit
CRO audit of a CBD & wellness eCommerce brand — pinpointing why the homepage wasn’t converting and the redesign that fixes it.
Year
2025
Services
Web Design & CRO Audit
Industry
Healthcare

- Use a minimal top announcement bar with a free shipping icon. Your nav should be responsive, just like the rest of your site. Decide what is critical for users to access outside the mobile menu and place it in the navigation. Decrease the size of the logo and Following the general rule of thumb—logo (home), menu, and cart.
- Featuring top categories above the hero boosts user experience by offering quick, visual access to popular sections and guiding the shopping journey.
- Displaying your reviews and a high star rating builds instant credibility, encouraging trust from new users.
- Adding a “Made in the UK” stamp to the main hero image on mobile to instantly build trust, highlight product authenticity, and boost conversion confidence.
- The new hero image effectively showcases the product. Ensure the image is optimized for quick loading to maintain engagement.
- Enhance the headline and highlight the unique selling point of your service, making a compelling case for users to buy.
- Add the key traits prominently for easier readability, allowing users to see better the benefits they can take advantage of, thus helping break down the purchase barrier more easily.
- Pull in a full-width CTA at the bottom of the page navigating your users to 'Shop Our Supplements’. Ensure action buttons are 56px in height on mobile, sit at the bottom, and use them as communication tools.
Recommendation
The Audit: Why the Homepage Wasn’t Converting
The Challenge
1.
Cluttered navigation and an oversized logo competed with the message
2.
The free-shipping incentive wasn't surfaced in a top announcement bar
3.
Top categories weren't surfaced above the hero
4.
No ratings or social proof to reassure new visitors
5.
No "Made in the UK" trust signal on the hero to build authenticity
6.
The hero didn't show the product clearly or load efficiently
7.
The headline didn't lead with a clear, unique selling point
8.
Key product features were not scannable or icon-led
9.
A weak CTA with no clear next step
The Solution
We redesigned the homepage around conversion best practice — a responsive nav, top categories above the hero, prominent ratings, a benefit-led headline, scannable feature icons, a high-contrast CTA, and a return-policy reassurance beneath it. The result is a focused, mobile-first homepage built to convert.
Book A Free Call
Get a focused CRO audit and a clear, prioritized redesign plan for your store.
Focused Messaging
Conversion-Focused Design
Industry-Tested UX
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