Kollo - CRO Audit

CRO audit of a liquid-collagen eCommerce brand — pinpointing why the homepage wasn’t converting and the redesign that fixes it.

Year
2026
Services
CRO Audit
Industry
Healthcare
  1. Use a minimal top announcement bar with a free shipping icon. Your nav should be responsive, just like the rest of your site. Decide what is critical for users to access outside the mobile menu and place it in the navigation. Decrease the size of the logo and Following the general rule of thumb—logo (home), menu, and cart.
  2. Add a prominent review badge (e.g., “⭐ 5.0/5 Based on 1390+ Happy Clients”) near the top of the hero section to build trust and reassure new users about product quality.
  3. The updated hero image using the product gives a clear visual demonstration. Ensure the image is optimized for quick loading to maintain engagement.
  4. Displaying your reviews and a high star rating builds instant credibility, encouraging trust from new users.
  5. Enhance the headline and highlight the unique selling point of your service, making a compelling case for users to buy.
  6. Add the key traits prominently for easier readability, allowing users to see better the benefits they can take advantage of, thus helping break down the purchase barrier more easily.
  7. Pull in a full-width CTA at the bottom of the page navigating your users to 'Explore Granola Flavors ’. Ensure action buttons are 56px in height on mobile, sit at the bottom, and use them as communication tools.
Recommendation

The Audit: Why the Homepage Wasn’t Converting

The Challenge

1.
Cluttered navigation and an oversized logo competed with the message
2.
The free-shipping incentive wasn't surfaced in a top announcement bar
3.
The hero didn't show the product clearly or load efficiently
4.
No ratings or social proof to reassure new visitors
5.
The headline didn't lead with a clear, unique selling point
6.
Key product features were not scannable or icon-led
7.
A weak CTA with no clear next step

The Solution

We redesigned the homepage around conversion best practice — a clean nav with a free-shipping bar, a clear product hero, ratings and feature icons up top, a benefit-led headline, and a high-contrast CTA. The result is a focused, mobile-first homepage built to convert.

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Get a focused CRO audit and a clear, prioritized redesign plan for your store.
Focused Messaging
Conversion-Focused Design
Industry-Tested UX